RETURN POLICY:

 Please READ all below information and our return and store policies prior to ordering. By ordering you agree to our return and store  policies. Click here to review our store policies.

So Sweet Boutique is strictly a special order store, which is why we offer a large selection at great prices. We special order or custom order your items such as your shoes, dresses, suits, outfits and accessories for you in the size and color that you select at time of your order. Most special occasion - formal wear retailers, specialty stores and boutiques (including ours), do not accept returns, exchanges or cancellations. Most retail stores, specialty stores and boutiques have a no return policy, no exchange and no cancellation policy in place for a few reasons.

• You are measuring yourself or your child and choosing your own size. We are not the ones measuring. Because we have no control over whether you are selecting the correct size or measuring correctly, no refunds/returns/exchanges will be accepted for ordering the incorrect size. PLEASE MEASURE your child carefully. Size chart links are located on each item on our site if the manufacturer has provided them to us. Please have someone measure you if you are ordering an item for yourself. Please understand, we can not see your child or you through the internet or phone and can only guide you to understanding the sizing better.  Please note that Alterations are needed on MOST formal wear.  You will find it hard to find the perfect fit, right off the rack.  We are not responsible for alterations and suggest that you have them done locally approximately 7- 14 days prior to your event. We are not the ones measuring them or you and we are not responsible for any sizing errors. If you or your child are in-between sizes, you should order the larger size. We have several tools all over our website to assist you in making a decision. Your wear date or event date is required at checkout . If you fail to put your wear date on your original order, your item will ship when it is ready. 
   
  If you have any questions about an item or the description is not clear enough, please call us prior to ordering. We welcome questions to help you make your final selection. Please note we are not responsible for color variations since each computer moniter displays colors differently. Please note that the weave and slubs on dupioni raw silk and poly silk fabrics are natural occurances.
   
• Since your specially ordered/custom items we order in the size and color that you choose, we cannot return them to the manufacturers. We only have 2 manufacturers that allow exchanges, for a nominal fee. Because we offer our items at lower prices, it often is better to pay for the item to be altered or re-order the item than paying the exchange fee plus the shipping of returning the item to us and then paying another shipping fee to return the item to the manufacturer. At times it can make it cost as much as the original purchase. We will offer you this option if it is available to us. We must be notified within 2 days of receiving your order to see if it is possible. It is a time sensitive issue that is out of our control. Those manufacturers are US Angels and Sweetie Pie Collection. Any formal wear item we exchange out will have an exchange fee that will be applied along with the 3 new shipping fees.
   
• Flower Girl, Communion, Prom, Boy Suits, Boys Tuxedo, Christening Gowns, Pageant, JR.Bridesmaid dresses, Bat Mitzvah Dresses, Christening, All In-stock formal wear, holiday dresses ANY Special Occasion or formal wear. ALL formal accessories, special orders, custom orders, Clearance - Markdowns are considered final sale.
   
• All formal wear is considered special occasion wear and vice versa. Special Occasions wear are any occasion that you wear just a few times and often only once.
   
• Please note we are not just an internet store, but we have a physical storefront. We also have a professionally trained staff to assist you in this special time! Feel safe ordering with us, knowing again we are a physical store and not someone working out of their home! For your special occasion, don't compromise your special moment for some bargain internet price......work with a professional trained boutique who spends countless time trying to serve you, the customer! We know how hard it must be to order a special item over the internet, let us make it easy! Again, we welcome phone calls to help guide you through the process.

Telephone calls and emails demanding for us to change our policy will not be tolerated. Please respect our policy. If our policy does meet your needs, please refrain from ordering as we can't make exceptions. We are a specialty store so, we can offer you a large variety of options. We carry very little stock so, we can offer you the MOST options and the LOWEST pricing. If we allowed exchanges and returns are prices would go up substantially.

RETURNS:

Please note, our return and store policies can change without notice.